Cybercrime victims often face severe emotional and financial distress, but one IT professional is working tirelessly to help them heal. Swati Das, a 32-year-old from Cuttack, has been counselling victims of cyber fraud in Odisha, offering them vital support to cope with trauma, depression, and PTSD.
For the past three years, Swati has been volunteering with the Bhubaneswar-Cuttack Commissionerate Police, assisting in cybercrime awareness and mental wellness programs. Since 2023, she has focused her efforts on counselling victims at the Cyber Crime and Economic Offence Police Station in Bhubaneswar.
“Cyber fraud leaves deep scars—emotionally and financially. Victims often lose their life savings, trust in others, and sense of safety,” said Swati. “Without proper counselling, many develop anxiety, depression, and even suicidal thoughts.”
Swati is currently the only woman volunteer working with the police on cybercrime counselling. Trained in mental health support by her IT employer under its ‘Supporting Mental Health’ initiative, she combines technical knowledge with emotional intelligence to reach victims effectively.
Cybercrime Awareness in Educational Institutions
Swati has conducted over 50 workshops in schools, colleges, and offices across Bhubaneswar. Through these sessions, she has advised more than 1,000 individuals, especially youth, on how to deal with the psychological aftereffects of digital frauds.
“Many students and working professionals are unaware of the mental health risks involved in falling prey to cyber scams like phishing, sextortion, honey-trapping, and deepfakes. Victims are often ashamed to speak out. My role is to ensure they feel heard, supported, and guided towards recovery,” she said.
Mental Health and Social Media Addiction
Swati also warns about the rising addiction to social media, especially post-Covid-19. She notes that excessive use of digital platforms leads to mental stress, disturbed relationships, and a weakened sense of well-being.
“People are constantly exposed to disturbing or manipulative content online, which can deeply affect their mental state. We need to create a safe digital environment and promote awareness about the side effects of social media overuse,” she added.
Swati’s Key Advice for Cybercrime Victims
• Seek social support: Talk to family, friends, or professionals.
• Engage in stress-relieving activities: Yoga, journaling, or creative hobbies can help.
• Reach out for counselling: Timely professional help can prevent long-term trauma.
As cybercrimes continue to rise across India, voices like Swati Das’ are proving to be a vital part of the fight—not just against digital fraud, but also for the emotional healing of its victims.
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Cybercrime in India
